D2C Operations Specialist

D2C Operations Specialist

Job Description: In the role of a D2C Operations Specialist, you will assume a pivotal position in the oversight and enhancement of our direct-to-consumer (D2C) operations. This encompasses the management of sales channels and the streamlining of fulfilment processes. You'll collaborate closely with cross-functional teams to guarantee a smooth customer journey and improve operational efficiency.

Key Responsibilities:

  • Manage and oversee operations for Direct-to-Consumer (D2C) e-commerce platform
  • Coordinate inventory management, order fulfilment, and shipping logistics
  •  Collaborate with cross-functional teams to ensure smooth operations
  •  Provide exceptional customer service and handle inquiries
  •  Analyse data and generate reports on performance metrics
  •  Stay updated on industry trends and implement best practices
  •  Support team in various operational tasks as needed

 We wholeheartedly welcome you to apply and become a part of our expanding family!

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